Michigan Security Guard Licensing Practice Test

Your supervisor asks you to write a detailed summary report briefing the client regarding an occurrence. You have never written a report of this nature before. What do you do?

1. Write the report and seek the assistance and advice of your supervisor

2. Advise your supervisor this is not in your job description

3. Ask your co-workers to assist you with the report and detail all concerns the team may have regarding the incident

4. Do the best you can and submit the report as is

The correct answer is: Write the report and seek the assistance and advice of your supervisor

Writing a report, especially a detailed summary report for a client, is an important task within the scope of a security guard's role. It involves providing accurate and comprehensive information about an occurrence. The key to handling situations that are new, such as this, is to seek assistance and guidance from individuals who have more experience, in this case, your supervisor. Option A, which is to write the report and seek the assistance and advice of your supervisor, is correct because it demonstrates taking ownership while at the same time engaging in proactive behavior to ensure the task is completed to the best of your ability. Your supervisor, having more experience and understanding of the requirements, is the best person to provide the necessary guidance. This option represents a professional approach to handling unfamiliar tasks, demonstrates your willingness to learn, and ensures the output is of good quality. It is also a way to increase competency and develop professional skills. If you handle this situation well, it helps to build trust and rapport with your supervisor and could potentially lead to more responsibilities and opportunities for growth in your role.