Michigan Security Guard Licensing Practice Test

What is the best course of action if a security guard feels unsafe at a post?

1. Leave the post immediately

2. Alert their supervisor and follow protocols

3. Attempt to assert dominance

4. Ignore feelings of insecurity

The correct answer is: Alert their supervisor and follow protocols

When a security guard feels unsafe at a post, the best course of action is to alert their supervisor and follow established protocols. This approach ensures that the situation is addressed in a structured and safe manner. By informing a supervisor, the guard allows for a knowledgeable authority figure to assess the risk, provide guidance, and implement safety measures if necessary. Following protocols is essential in maintaining safety and order within the security environment. It can involve notifying law enforcement if required, repositioning guards, or ensuring that backup is on the way. This response not only prioritizes the guard's safety but also upholds the duty of care that security personnel must provide to protect others. Leaving the post immediately can create additional risks, both for the guard and for the public. It may leave others vulnerable and disrupt the security operations in place. Attempting to assert dominance can escalate a potentially dangerous situation rather than de-escalate it, putting everyone at risk. Ignoring feelings of insecurity compromises the guard’s ability to perform their duties effectively, as feelings of unsafety can impede focus and situational awareness. Therefore, engaging with supervisors and adhering to protocols stands out as the most responsible and effective choice.