What does the term "confidentiality" mean for a security guard?

The term "confidentiality" in the context of a security guard refers primarily to the responsibility to maintain the privacy of sensitive information. This means that a security guard must not disclose information they encounter in the course of their duties, whether it pertains to individuals, companies, or specific incidents. Upholding confidentiality is crucial for building trust and ensuring the safety of both clients and the public. Sensitive information might include personal details about individuals, business operations, or security protocols, all of which must be protected from unauthorized access or sharing.

Options that suggest obligations to report everything or sharing information with friends do not align with the principles of confidentiality. Additionally, the notion of ignoring customer requests for information contradicts the professional duty of a security guard to manage sensitive information properly and respectfully. Therefore, maintaining confidentiality is fundamental in fostering a secure environment and protecting the integrity of the information the guard is exposed to.